Trade Hub Messaging
All-in-one for trade shows & export
What's your MOQ for this product?
ราคา FOB Bangkok เท่าไหร่ครับ?
你们可以提供样品吗？
Join Thousands of Growing Businesses
From small businesses to large enterprises across Southeast Asia
Integrates With All Major Platforms
Satisfied Customers
Businesses around the world
Messages Processed
Every month
Average Conversion Lift
For our customers
Customer Rating
Based on 200+ reviews
Everything You Need for Smarter Selling
Transform your customer communication with a comprehensive AI toolset designed for modern business and international trade.
Unified Inbox
Receive and reply to messages from Facebook, Instagram, Zalo, WhatsApp, and TikTok — all in one place.
Auto Reply & Smart Suggestions
Automate replies and suggest products with built-in AI that learns from your business data.
Multilingual Auto-Translation
Automatically translate messages into 20+ languages to support international customer communication.
Order Management in Chat
Create, manage, and track orders directly within the chat without switching platforms.
Customer Profiles & Tags
Save history, segment leads, and manage contacts easily with smart customer data.
Team Roles & Delegation
Assign roles per agent, manage customer service teams, and delegate inbox access to partners.
Reports & Performance Insights
Track team performance, conversion rates, and customer data with detailed dashboards.
Feedback & Ratings
Collect customer satisfaction feedback after each chat to improve your service quality.
💡 Pro Tip: All features work seamlessly together for maximum effectiveness in international trade.
Why Do Businesses Love Omichat.ai?love
Join hundreds of businesses transforming their customer engagement and sales with our platform.
3x Faster Responses
AI-powered replies help your team manage more conversations efficiently.
Increased Conversion Rates
Convert more leads into customers with a seamless chat-to-checkout journey.
Automated FAQs
Let AI handle common questions while your team focuses on complex issues.
Actionable Insights
Get detailed insights across all sales channels in a single dashboard.
Global Market Ready
Specially designed for Southeast Asia and beyond.
📊 Based on average customer results after 3 months of usage
Trusted by Leading Businesses
Join thousands of Vietnamese export businesses that trust Omichat.ai to communicate effectively with global customers and drive trade promotion.
VietExport
Agricultural Export
GlobalTrade
International Trade
SeaLink
Logistics & Shipping
TextileVN
Textile Manufacturing
TextileVN
Textile Manufacturing
TechViet
Technology & Electronics
CraftWorld
Handicrafts
AgriLink
Organic Agriculture
Solutions for Every Trade ScenarioTrade Scenarios
From international exhibitions to large-scale export, Omichat.ai has helped thousands of Vietnamese businesses succeed in the global market.
International Trade Shows
📍 Scenario:
Canton Fair, Vietnam Expo, ASEAN Trade Show
❌ Challenge:
Engaging with hundreds of buyers from 20+ countries in just 3–5 days
✅ Solution Omichat.ai:
- •AI auto-translates customer messages
- •Staff assigned by region/language
- •Automated lead capture
- •Post-show follow-up tracking
📈 Result:
300% more leads collected, 70% faster response time
Agricultural Exporter
📍 Scenario:
Exporting rice, coffee, and seafood to EU, US, Japan
❌ Challenge:
Managing complex orders with multiple importers and diverse documentation requirements
✅ Solution Omichat.ai:
- •Multilingual chatbot for product consultation
- •Order management and shipment tracking
- •Automated document & certification delivery
- •24/7 customer support
📈 Result:
50% faster order processing, 40% repeat customers
OEM Manufacturer
📍 Scenario:
Manufacturing electronics and textiles for global brands
❌ Challenge:
Coordinating across time zones with complex technical demands
✅ Solution Omichat.ai:
- •Auto production progress reporting
- •Sharing product images/videos
- •Managing technical changes
- •Coordination with international QC teams
📈 Result:
60% improvement in communication accuracy, 45% fewer production errors
E-commerce Startup
📍 Scenario:
Selling handmade Vietnamese goods in Southeast Asia
❌ Challenge:
Limited resources and the need to optimise multi-channel customer service
✅ Solution Omichat.ai:
- •Integration with Facebook, Instagram, WhatsApp
- •AI auto-reply to FAQs
- •Inventory and pricing management
- •Customer behaviour analysis
📈 Result:
250% revenue growth, expanded to 5 new markets in 6 months
🎯 Have a different scenario? Contact us to find the best-fit solution
How Our Customers Succeedsucceed
How businesses apply Omichat's solution and thrive across various industries.
Streamlined Customer Engagement on TikTok
How BeautyVN Store applied Omichat’s solution and succeeded in multiple verticals.
Boosted TikTok conversion rate and reduced customer response time from hours to seconds.
Frequently Asked Questions
Everything you need to know about Omichat.ai for trade promotion and export. Can’t find the answer you’re looking for?Contact our support team.
Omichat.ai helps businesses manage conversations with international customers efficiently across multiple platforms such as Facebook, Instagram, WhatsApp, and Zalo. The AI system provides automatic translation and 24/7 responses, ensuring you never miss a business opportunity—even across different time zones.
Yes, Omichat.ai integrates intelligent AI translation that supports over 100 commonly used international trade languages. The system automatically detects the customer’s language and translates messages in real time, optimised for trade, export, and industry-specific terminology.
Omichat.ai offers a built-in CRM system that allows tagging of customers by exhibition source, country, and product interest. You can track the entire customer journey from the first interaction, prioritise leads, and set up automated nurturing workflows to convert them into orders.
Absolutely. The AI chatbot can be trained with in-depth knowledge of your products, export procedures, quality certifications, and Incoterms specific to each industry. The system understands and accurately answers questions about MOQ, lead time, shipping, and certificates relevant to your business.
We offer flexible pricing packages to suit export businesses of all sizes, from SMEs to large enterprises. The basic package starts from 500,000 VND/month and includes multi-channel integration, AI translation, and basic CRM features. The Enterprise plan adds advanced analytics, custom APIs, and 24/7 premium support for high-demand businesses.
Data security is our top priority. Omichat.ai complies with international security standards such as ISO 27001, SOC 2, and GDPR. All data is end-to-end encrypted and stored on servers located in Vietnam and Singapore—especially important for sensitive trade data like pricing and export contract terms.
The basic setup can be completed within 1–2 working days. Our technical team will support the integration of social media channels, import of customer data, and chatbot configuration. Staff training typically takes 3–5 days with comprehensive Vietnamese documentation and video tutorials, especially focused on export inquiry handling.
Still have questions about export solutions?
Our international trade experts are ready to advise you — completely free. Get an in-depth analysis of how Omichat can optimise your export and exhibition processes.
Dùng thử Omichat miễn phí — không cần thẻ tín dụng
Bắt đầu với bản dùng thử 7 ngày đầy đủ tính năng và xem Omichat.ai có thể chuyển đổi tin nhắn khách hàng của bạn như thế nào.